Privacy Policy

Last updated: October 29, 2026

This website is operated by KOBIWORKS LLC. Throughout the site, the terms “we”, “us” and “our” refer to KOBIWORKS LLC. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, submit a form, contact us, or receive messages from us. By using our website or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

SECTION 1 - INFORMATION WE COLLECT

Information you provide to us: when you submit our contact form, request a quote, place an order, or otherwise communicate with us, we may collect your name, email address, phone number, company name, shipping or billing address, and the contents of your message.

Information collected automatically: when you visit our site, we may automatically collect information about your device and how you use the site, such as your IP address, browser type, pages viewed, and referring website. We use Google Analytics to help us understand how visitors use our site.

SECTION 2 - HOW WE USE YOUR INFORMATION

We use the information we collect to: (a) respond to your inquiries and provide customer support; (b) process quotes, orders, and returns; (c) send you information messages such as appointment reminders and account notifications; (d) operate, maintain, and improve our website and Services; and (e) comply with legal obligations and protect against fraud or misuse.

SECTION 3 - SMS / TEXT MESSAGING

When you provide your phone number to us, you agree to receive information messages (appointment reminders, account notifications, etc.) from KOBIWORKS LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at [email protected]. You can opt out at any time by replying STOP.

SECTION 4 - HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information only with: (a) service providers that perform services on our behalf, such as website hosting, email delivery, messaging, analytics, and payment processing, who are permitted to use your information only to provide those services to us; (b) shipping and logistics partners as needed to fulfill your order; and (c) law enforcement, regulators, or other parties when required by law or to protect our rights, property, or safety.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SECTION 5 - COOKIES AND ANALYTICS

Our website uses cookies and similar technologies to keep the site working and to measure site traffic through Google Analytics. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function properly if cookies are disabled.

SECTION 6 - DATA RETENTION AND SECURITY

We keep your personal information only as long as needed to provide our Services, respond to your requests, and meet our legal, accounting, or reporting obligations. We use reasonable administrative, technical, and physical safeguards to protect your information, and our website is served over an encrypted (SSL) connection. However, no method of transmission over the Internet or electronic storage is 100% secure.

SECTION 7 - YOUR CHOICES

You can opt out of text messages at any time by replying STOP. You may also contact us to request access to, correction of, or deletion of the personal information we hold about you. If you are a California resident, you may have additional rights under California law, including the right to know what personal information we collect and to request its deletion. We will not discriminate against you for exercising any of these rights.

SECTION 8 - CHILDREN'S PRIVACY

Our website and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time by posting the updated version on this page. Your continued use of our website or Services after any changes are posted constitutes acceptance of those changes. Use of our website is also subject to our Terms of Service.

SECTION 10 - CONTACT US

If you have any questions about this Privacy Policy, please contact us:

KOBIWORKS LLC
1265 S. Johnson Dr., City Of Industry, CA 91745
Email: [email protected]
Phone: +1 (909) 276-7014