Terms of Service

1. Introduction

Welcome to KOBIWORKS. These Terms of Service ("Terms") govern your purchase and use of our shower doors, glass, and hardware products, as well as any associated services. By placing an order or using our services, you agree to these Terms.

2. Product Information

All products, including shower doors, glass, and hardware, are described as accurately as possible. However, we do not guarantee that product descriptions, dimensions, or other content are error-free. It is your responsibility to ensure that measurements and specifications meet your requirements before purchase.

3. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Payment is required in full before manufacturing or delivery of custom items.
  • We accept Cards, Bank Transfers, Electronic Transfers, Cash & More.

4. Cancellations and Refunds

Orders for custom glass and hardware are non-refundable once production has begun. Standard items may be returned or exchanged within 30 of purchase if unused and in original packaging, subject to a 15% restocking fee.

5. Installation Services

If installation is provided, it must be scheduled in advance. The area of installation must be prepared prior to our arrival. We are not responsible for delays caused by unprepared sites, unforeseen circumstances, or customer changes to specifications.

6. Warranties

We offer a limited warranty on our products for defects in material and workmanship for a period of 1 year. The warranty does not cover damage caused by misuse, improper installation by third parties, or normal wear and tear.

7. Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services. Our liability is limited to the replacement or repair of defective items, as applicable.

8. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted on our website. Continued use of our products or services after updates indicates your acceptance of the revised Terms.

9. Contact Us

For any questions or concerns regarding these Terms of Service, please contact us at [email protected].